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Complaints Handling Procedure

Our team of solicitors are committed to delivering high quality legal services. In the unlikely event that something goes wrong, we want to hear about it. If you need to make a complaint about any aspect of your service with Blackfriars Law, please take a look at our procedures below.

We handle all complaints professionally, with the aim to use your feedback to improve our services. Once we have received your complaint, we will do everything that we can to resolve your issue.

Our Complaints Procedures

View the PDF’s below to see our complaints policy and procedures.

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